Yes. Add the items you want to purchase to your cart. At the checkout, choose bank transfer as the payment method and place your order. We will send you an e-invoice within 1 business day.

Our e-invoices include all the required information of a legal tax invoice. If your finance department needs a PDF version, you can print or save the e-invoice as a PDF. We do not provide PDF invoices.

We do not issue quotes, as our invoices contain the same details. See "Can I get an invoice?" for more information.

Our training offerings are priced to reflect the quality and value of the education provided to each individual. We do not offer discounts for bulk enrolments.

It takes around 1 business day for us to process your order and send your token.

We offer two delivery options for our safe sleep training: webinar and eLearning.

Webinars

Our open webinar sessions cover the basics of safe sleep and are held live by our educators on set times and dates via zoom.

• To purchase one webinar enrolment for yourself to use, choose our Safe Sleep Webinar (single enrolment) option.
• To purchase one or more webinar enrolments for other people, choose our Safe Sleep Webinar Tokens option.

eLearning

Our eLearning is a self-paced, comprehensive online course including engaging interactions, custom videos, and assessments, allowing you to learn at your convenience from any location at any time.

• To purchase one eLearning enrolment for yourself to use, choose our Safe Sleep eLearning (single enrolment) option.
• To purchase one or more eLearning enrolments for other people, choose our Safe Sleep eLearning (enrolment tokens) option.

No, we no longer offer face to face training. We only provide eLearning and Webinars.

Enrolling yourself in eLearning

1. Add the Safe Sleep eLearning (single enrolment) product to your cart.
2. Proceed to checkout.
3. Enter your personal details, use your own name and personal email address (we do not accept generic company email addresses).
4. Choose card payment option for immediate payment via card, or choose bank deposit to place your order and receive a payable e-invoice within 1 business day.
5. Once payment is received, you will receive an email with access instructions. Be sure to check junk/spam.

Enrolling other people in eLearning

1. Add the Safe Sleep eLearning (enrolment tokens) product to your cart. Make sure the quantity matches the number of people who need to complete the course.
2. Proceed to checkout.
3. Enter your details. These can be your name and company email address. This is where we will send the token.
4. Choose card payment option for immediate payment via card, or choose bank deposit to place your order and receive a payable e-invoice within 1 business day.
5. Once payment is received, you'll get an email within 1 business day containing a unique token and step-by-step instructions. This token allows your learners to register for the eLearning course using their own name and personal email address.

Enrolling yourself in a webinar

1. Check out the availability of our Safe Sleep Educators by clicking "Select a time"
2. Click on a date and time that suits you
3. Head to the checkout
4. If you have a webinar registration token, enter this in the discount box
5. If you don't have a webinar registration token, choose card payment option for immediate payment via card, or choose bank deposit to place your order and receive a payable e-invoice within 1 business day.
6. When you complete your purchase you will receive two emails - one with your zoom link and calendar invite, the other with your receipt. You'll receive follow up emails to remind you of your upcoming session. Check spam/junk folders if you can't see these in your inbox.

Enrolling other people in a webinar

1. Add the Safe Sleep Webinar Tokens product to your cart. Make sure the quantity matches the number of people who need to attend the webinar.
2. Proceed to checkout.
3. Enter your details. These can be your name and company email address. This is where we will send the token.
4. Choose card payment option for immediate payment via card, or choose bank deposit to place your order and receive a payable e-invoice within 1 business day.
5. Once payment is received, you'll get an email within 1 business day containing a unique token and step-by-step instructions. This token allows your learners to register for an upcoming webinar using their own name and personal email address. If you have a specific session in mind, be sure to let your learners know when you send them the token and instructions.

Webinar

If you attended a webinar, your certificate will be emailed within 7 days to the email address you provided when roll was taken. If it’s been more than 7 days, check your junk/spam folder.

Still can’t find it? Please contact us using the form below and wait for our response.

eLearning

Once you complete the eLearning, your certificate will be emailed to the address linked to your account. Please check your junk/spam folder. If it's been less than 30 days since you activated your account, you can also log in and download the certificate from your dashboard.

Still can't find it? Please contact us using the form below and wait for our response.

If the name on your eLearning account is incorrect, we’re unable to change it. We will need to refund your order, delete the account with the incorrect name, and ask you to repurchase the course using the correct details.

Please do not proceed to complete the training if the name on your eLearning account is incorrect. Instead, please contact us using the form below and wait for our response.

We dispatch brochure orders once a week. After your order is dispatched it can take up to 14 days to arrive.

Brochures are delivered during business hours and someone will need to sign for them, so it's best to have them delivered to a business. We don't ship to PO boxes.